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Important Information

Queries and enquiries information about

If you encounter a problem using this web site please let us know. Or, if you prefer to order by telephone for a more personal service, if you have a query, require advice or technical assistance on any of the products we offer, please telephone us on
01384 671505 during UK office hours only, Monday to Friday.
Alternatively, email us at

If you are seeking a particular type or brand of hand cleaning product and cannot find it in our range, please email us with details at since we handle many more products than are listed on these pages.

Most hand cleaners are not COSHH regulated, but relevant information will be sent if requested, or downloaded from this web site. Extra copies can be obtained on request by telephoning 01384 671505 during UK office hours, or e-mailing

We use a next-day courier service for most deliveries and charge carriage by weight, at cost. Courier charges start at £5.95 + VAT for up to 15kg. Postage/packing charges for small items begin at £3.75 + VAT. The carriage charge is calculated automatically at the checkout.

We serve the UK Mainland, Isle of Wight, Isle of Man and Northern Ireland from this web site. (Shipments to N. Ireland and I. o. M are a 3-day service by road and sea.) For orders to UK off-shore islands, Eire and other EU countries please phone us on
+44 (0)1384 671505. 
No other continents are served except by special arrangement, and then at our absolute discretion.

We always process orders as quickly as is possible. Expect normal delivery time to be 2/3 days from receipt of order. If there is likely to be a significant delay due to restock we shall notify you by email before processing your order.

We show prices both with and without VAT in British Pounds Sterling Only.
VAT is calculated at the Checkout.
We reserve the right to amend prices and special offers without prior notice. Where offers are based on the amount of stock available (i.e. “While Stocks Last”) orders will be dealt with on a first-come-first-serve basis.