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Gojo & Purell

It is now common knowledge that Gojo Industries (the manufactures of Gojo & Purell products) have gone into administration, and have withdrawn from the UK/European market.

Unfortunately, there is no stock of refill cartridges available to purchase, as a result, you will need to consider changing over to one of our other dispensing systems.

Please telephone 01384 671505 to discuss this further with one of our helpful sales team.

 

How to Make Your Messages More Effective with Hygiene Signage

sign that reads 'wash your hands'

Hygiene signage is easy to overlook. Once a sign has been placed on a washroom wall or beside a hand sanitiser dispenser, it can quickly become part of the background. Yet well-planned signage can play an important role in encouraging better hygiene habits, particularly in workplaces, schools, healthcare settings, and other shared environments.

The most effective signs tend to make the required action immediately clear. Where someone only has a few seconds to notice and understand a message, the wording, positioning and design all influence whether it is likely to be followed.

 

Why does the wording on hygiene signage matter?

People rarely stop to read a large block of text while entering a washroom or walking through a busy workplace. Short instructions are usually easier to process.

For example, a sign saying “Please wash your hands with soap for at least 20 seconds” provides a clear action. A more general message about maintaining good hygiene leaves more room for interpretation.

Where several steps are required, breaking the information into a short numbered sequence can help. Handwashing signs, for instance, might show wetting the hands, applying soap, washing thoroughly, rinsing, and drying.

The aim is to make the desired behaviour obvious without requiring someone to study the sign.

 

Where should hygiene signs be positioned?

Position often has as much impact as the wording itself. Handwashing guidance is generally most useful close to sinks, where the information appears at the point it is needed. Signs encouraging hand sanitiser use can be positioned beside dispensers at entrances, reception areas or shared workspaces.

A sign placed several metres away from the action it refers to can easily be missed or forgotten.

Height matters too. Signs should normally sit within a comfortable line of sight rather than being positioned high above doors or hidden behind equipment.

 

How can you stop people becoming blind to hygiene signs?

One challenge with workplace signage is familiarity. Someone who walks past the same sign every day may eventually stop noticing it.

Keeping signage clean, replacing faded or damaged notices and occasionally changing the wording or design can help maintain visibility.

Too many signs can create a similar problem. When walls become covered with instructions, warnings, and notices, people have to decide which ones deserve attention. Prioritising the most important messages usually makes the information easier to absorb.

 

Should pictures and symbols be used?

Simple images can help communicate instructions quickly. A picture showing hands being washed, a sanitiser bottle or a directional arrow may help someone understand the purpose of a sign before they have read the wording.

Symbols are particularly useful in workplaces where visitors, contractors or employees may have different levels of written English.

The image should still relate directly to the instruction. Decorative graphics that do not explain the required action can take attention away from the message.

 

How can signage work alongside your hygiene equipment?

Hygiene signage works best when the instruction can be followed immediately.

For example, there is little benefit in repeatedly telling employees to sanitise their hands if dispensers are difficult to find or regularly empty. Likewise, handwashing reminders are more useful when soap dispensers, hand dryers or paper towels are available and working correctly.

It therefore makes sense to review signage alongside the practical washroom and janitorial products being provided.

Walking through the building as a visitor can be surprisingly useful. Look at where people enter, where they touch shared surfaces and where they naturally pause. These locations often reveal where a simple hygiene reminder could be most useful.

 

How often should hygiene signage be reviewed?

Signage does not necessarily need to be changed frequently, but it is worth checking it as part of routine workplace hygiene inspections.

Look for damaged signs, outdated instructions, poorly positioned notices, or messages relating to equipment that has moved.

Changes to a workplace can also create new opportunities. A relocated sanitiser station, new entrance or refurbished washroom may require signage to be repositioned so that the instruction remains visible at the right moment.

Regular reviews help ensure that hygiene signage continues to support the way people actually move through and use the building.

 

FAQs

What information should a hygiene sign include?

A hygiene sign should normally explain the required action in clear, concise language. Where appropriate, it can also include simple images or step-by-step instructions.

 

Where should handwashing signs be placed?

Handwashing signs are usually most effective when positioned close to sinks and within a comfortable line of sight.

 

Can too many hygiene signs be ineffective?

Yes. Large numbers of notices competing for attention can make individual messages easier to ignore. Prioritising important instructions can make signage clearer.

 

Should hygiene signage use pictures?

Simple pictures and recognised symbols can make instructions quicker to understand and can be useful in workplaces with employees or visitors who speak different languages.

 

How often should workplace hygiene signs be replaced?

There is no fixed timetable, but signs should be reviewed regularly and replaced when they become damaged, faded, outdated or no longer positioned close to the activity they refer to.